Returns Policy
Obvisuly not retunrs on food items
If there is any issues, please reach out to Wade.
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
Shipping
Shipping had always been the hardest part.
Nowadays shipping is astronomically expensive & places like Amazon has made it even more difficult.
Wade the owner of Ponyboys Farm Shop has other businesses that ship and does it the same way.
Shipping is based on YOUR address, Whatever FedEx & UPS charges is exactly what we charge you.
Roughly 10 bucks in shipping material (box, ice packaging and dry ice or freezer paks) is not charged.
Mark Up is universal. It is not a percentage. We average a $2-$3 markup per pound on meats. That way it is cheaper for you on pricier stuff like steaks & fish.
We are here to help you out financially as much as possible to get you healthier.
at the end of the day we are a small family outfit and need to make money
Ponyboys is not a ginormous corporation that wants to lose money.